The five steps
Structured, evidenced, and always answerable.
A report is created
An identity-verified reporter files a structured account of an interaction — what happened, when, with whom.
Evidence is attached
Screenshots, documents, receipts, video or witness statements are attached in support of the account.
The subject can respond
The person or business the report concerns is notified and can add context, dispute it, or resolve it directly.
Resolution is attempted
Unresolved disagreements move through a structured negotiation and, where needed, an independent review.
The record is published
The outcome — resolved or not — becomes a permanent, timestamped part of the behavioural history record.
What makes it different
Three rules the process never breaks.
Nobody is anonymous
Both the reporter and the subject are identity-verified. No anonymous accusations, no anonymous targets.
Nothing is hidden from the subject
The subject sees every report filed against them and every piece of evidence attached to it.
The record can be corrected
Disputes, appeals and resolutions all update the same record — history is never rewritten, only extended.